We are not taking Lira Voice on right now and are not signing anyone up for it. The pages in this section describe the product as it was built, and are kept so existing readers are not left with dead links. Nothing here is available today.
Everything else on the Lira platform, chat, email, WhatsApp and the widget's own voice button, is live and unaffected. If phone support is what you need, tell us through book a demo and we will let you know when we pick it up.
Early access and batches
Lira Voice is in early access. Setting up is self-serve and instant. Going live is not, and it is worth explaining why rather than leaving you guessing.
Why there is a queue
Every line is set up and checked by a person before it takes a real call. A phone number that answers a customer badly is worse than one that rings out, so we would rather do fewer, properly.
That means we open new lines in small batches, and demand has been ahead of what we open at a time. Your setup is saved and your place is held.
This is capacity, not construction. The product is built. What you are waiting for is a slot, not a feature.
What you can do now
Everything except take real calls:
- Create your account and your business
- Choose a new number or nominate the one you already advertise
- Fill in your hours, prices, policies and personality
- Choose your voice and the name your agent answers to
- Test the voice on the demo, as many times as you like
What is locked until your batch opens
These appear in your dashboard with a LOCKED label, and clicking one explains why. They are shown rather than hidden because you should be able to see where the product is going.
| Locked | Unlocks when |
|---|---|
| Calls | Your line is live — then it fills in on its own |
| Transcripts | Your line is live — then it fills in on its own |
| Knowledge base | We open it for your business |
| Integrations | We open it for your business |
The first two unlock by themselves the moment calls start arriving. The second two need us to set them up with you.
None of them is needed for your line to start taking calls.
How long will I wait?
We do not give a date, because a date we cannot keep is worse than no date. What we can tell you:
- We work through the queue in order.
- We contact each business directly when their batch opens.
- A business whose agent is fully filled in goes live faster than one whose is not, because there is nothing left to chase.
If you leave a WhatsApp number during setup, we will use it. Setting up a line involves some back and forth, and most of our customers answer WhatsApp faster than email.
Can I skip the queue?
Not by paying, because payment is not open. If your case is genuinely urgent — a launch date, a campaign, a line that is already drowning — tell us on book a demo and we will look at it honestly rather than promise you something we cannot do.