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Get an Account

Lira is self-serve. Go to liraintelligence.com/signup, create an account, and stand up your own organization — no sales call, no card, no invite code.

Enterprise is the one exception: custom brand voice, SSO/SAML, custom retention and volume pricing are arranged with our team.

How signup works​

1. Create your account​

Go to liraintelligence.com/signup and sign up with your email and a password. Verify your email and you're in.

If someone sent you a concierge invite link (?invite=...), it still works — it pre-fills the form and attaches your new account to the organization that invited you. It is no longer required.

2. Create your organization​

On first login, the onboarding flow creates your organization. This is the tenant that owns your knowledge, your conversations, your tickets, and your billing. You become its owner.

You'll get:

  • Your Lira org ID and a unique widget secret (used for signed identity)
  • An invite code (LRA-XXXX) so teammates can join
  • The Free plan by default, with its usage limits — see Subscription & Billing

New organizations start in the sandbox. Paid billing only begins when you upgrade and complete the Paddle-backed subscription flow.

3. Activate support​

In the dashboard, Support → Activate walks through:

  1. Email setup — choose a Lira-hosted support address (e.g. [email protected]) or forward from your own domain.
  2. Knowledge base — upload docs, paste a website URL to crawl, or connect Google Drive as a source. See Knowledge Base.
  3. Channel — pick the chat widget, the full support page, or both. See SDKs overview.
  4. Test & go live — chat with your own Lira in sandbox, confirm it sounds right, then flip the toggle to live.

Lira's own support agent is available in the dashboard throughout — it is grounded in these docs and can answer setup questions as you go.

4. Add your team​

From Members, invite teammates by email. Each gets a one-time, expiring invite link tied to their address and scoped to a role (admin or member). Seats are unlimited on every plan, including Free.

Teammates already on Lira under another organization are attached to yours — they'll see both in their org switcher.

5. Install​

Paste the widget snippet into your site or app. See the install guides for Next.js, Vite, Remix, Rails, Django, Express, or plain HTML.

Need a second organization?​

Create it from the org switcher. Each organization has its own plan, limits, knowledge, and billing.

Want to talk to a human first?​

You don't have to, but you can. Email [email protected], or use Speak to an expert on the site — required only for Enterprise.