Skip to main content

SDKs roadmap

Lira ships installable SDKs so customers can integrate the support runtime natively into their own apps — their domain, their UI shell, their navigation. The page below is the source of truth for what's available today versus on the roadmap.

SDKStatusInstall
Web SDK — @liraintelligence/supportAvailablenpm install @liraintelligence/support
React Native SDKPlanned — Q2 2026—
Standalone Runtime (setContext + registerAction)Will extract once a second Lira product consumes it—

Web SDK — Available today​

The Web SDK powers the full-page support embed, the floating chat widget, the identity / context / customer-action layer, and the live AI conversation runtime. It's published on npm and ready for production use.

npm install @liraintelligence/support
npx @liraintelligence/support init   # scaffolds a starter file

See the Web SDK guide for the complete API, React adapter, identified-visitor signing, and customer-action examples.

React Native SDK — Planned​

A React Native package will let customers embed the Lira support runtime inside their iOS and Android apps with the same identity, context, and customer-action APIs as the Web SDK. One codebase, both stores.

Status: in design. Expected: Q2 2026.

Why React Native first (vs native Swift / Kotlin): one codebase covers both stores with a single integration path. Most of Lira's B2B customers already ship RN or Flutter apps. Native iOS/Android SDKs are not currently on the roadmap; we'll add them only if RN coverage proves insufficient.

What it will look like (provisional API, subject to change):

import { LiraProvider, LiraSupportScreen } from '@liraintelligence/react-native'

export function SupportScreen() {
  return (
    <LiraProvider config={{ orgId: 'org-xxxx', orgName: 'LemonPay' }}>
      <LiraSupportScreen />
    </LiraProvider>
  )
}

If you need mobile support before then, the fastest path today is to point a "Help" link in your mobile app to your hosted Lira Web SDK at yourapp.com/support (opens in the in-app browser). Covers ~100% of mobile users with zero SDK work.

Standalone Runtime — Will extract on demand​

The setContext and registerAction primitives currently live inside @liraintelligence/support. They power the AI's awareness of what's happening in the customer's app and let the customer register custom actions Lira can trigger.

We will extract them into a standalone @liraintelligence/runtime package when a second Lira product (sales, meetings, future Lira surfaces) needs the same primitives. Extracting too early would lock in an API surface we'd want to evolve based on real production learnings from the Web SDK.

For now: use setContext and registerAction directly from @liraintelligence/support. The migration path to /runtime will be a re-export — no breaking change for existing consumers.

Versioning​

All Lira SDKs follow SemVer:

  • 0.x.y — pre-1.0, expect occasional minor API changes. Pin to ~0.1.0 during early adoption if you want only patch updates.
  • 1.0.0 — stable. Breaking changes will be reserved for major bumps with long deprecation windows.

The current Web SDK is 0.1.0; we'll graduate to 1.0.0 once API surface has stabilised against real customer integrations (target: Q2 2026).